Ayuda en el Cajero
Help at the ATM
Your card gets stuck at an ATM. You ask the security guard for help.
Tap play to hear each line spoken with a real Mexican accent.
You wave at the guard at the bank entrance. He walks over.
Buenos días. ¿En qué le puedo ayudar?
Good morning. How can I help you?
Buenos días. Tengo un problema con el cajero.
Good morning. I have a problem with the ATM.
He looks toward the ATMs.
¿Qué pasó? Dígame.
What happened? Tell me.
Mi tarjeta se atoró en el cajero.
My card got stuck in the ATM.
He nods and pulls out a small notebook.
No se preocupe. ¿De qué banco es su tarjeta?
Don't worry. Which bank is your card from?
Es una tarjeta del extranjero, de Estados Unidos.
It's a card from abroad, from the United States.
He picks up his radio.
Voy a llamar al gerente. Espere un momento, por favor.
I am going to call the manager. Wait a moment, please.
Gracias. ¿Cuánto tiempo tengo que esperar?
Thank you. How long do I need to wait?
He hangs up the radio and turns back to you.
Como diez minutos. Ya viene el gerente.
About ten minutes. The manager is coming.
Gracias. ¿Y el dinero? ¿Qué hago?
Thanks. And the money? What do I do?
He gives you a calm, reassuring smile.
El gerente le va a dar un papel con información. Puede llamar a su banco después.
The manager is going to give you a paper with information. You can call your bank later.
Perfecto. Muchas gracias por su ayuda.
Perfect. Thank you very much for your help.
Key Vocabulary
Cajero
ATM
Problema
Problem
Se atoró
It got stuck
Mi tarjeta
My card
Banco
Bank
Del extranjero
Foreign / From abroad
Cuánto tiempo
How long / How much time
Esperar
To wait
Dinero
Money
Qué hago
What do I do
Papel
Paper / Document
Keep practicing
Pidiendo Café
Ordering Coffee
Learn to order your favourite coffee at a local café.
Pidiendo Tacos
Ordering Tacos
Order street tacos like a local at a Mexico City taquería.
Comprando Fruta
Buying Fruits
Buy fresh fruit at a market like a local.
Fruta en la Playa
Fruit on the Beach
Buy a refreshing fruit cup from a beach vendor.
Now say it out loud
Reading is step one. In the Ahorita app you speak this exact conversation, get instant feedback on what you said, and unlock easier and harder ways to reply.
Practice in the app — free